Envision Quality Monitoring

Call Centers are failing because they aren’t adding value to the Business Model. What are they ways that could save call centers life and profitability.

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iamsam2

Envision Quality Monitoring

Postby iamsam2 » Thu Nov 18, 2004 2:16 pm

Does anyone have any background with the Envision Quality Monitoring process? We are considering this program and a short list of others that are similar. Positive and negative feedback welcomed and appreciated

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