Test Questions for a Call Center / Customer

A customer service call center is usually the place that answers your call when you dial the number on the back of a product that you just purchased when you need assistance with something. The people who answer these phones can often be very useful to the customer and provide them with the information that they need. It is often the first place where distraught customers turn.

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Test Questions for a Call Center / Customer

Postby riyaarora » Mon Aug 17, 2015 10:52 am

Where can I find test questions for a call center/customer?

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Joined: Fri Jul 31, 2015 7:23 am

Re: Test Questions for a Call Center / Customer

Postby AnchalSharma » Tue Aug 18, 2015 11:01 am

Here are some relevant website links where you can find out the top most questions asked in call center interview.
• http://www.careerride.com/call-center-interview-questions.aspx
• http://www.employtest.com/call-center-skills-testing
• https://blog.udemy.com/call-center-interview-questions/
• http://career.guru99.com/top-25-call-center-job-interview-questions/
• http://www.jobinterviewtools.com/blog/call-center-customer-service-representative-interview-answer-tips-top-five-hints-for-success/

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