Manage a Massive Work Force in an International Call Center

A customer service call center is usually the place that answers your call when you dial the number on the back of a product that you just purchased when you need assistance with something. The people who answer these phones can often be very useful to the customer and provide them with the information that they need. It is often the first place where distraught customers turn.

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Manage a Massive Work Force in an International Call Center

Postby symcoxpat123 » Wed Feb 01, 2012 6:46 am

The results of the call center operations can also be a bigger hit when the development of a friendly relation is established with the key clients.

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