Call center service

A customer service call center is usually the place that answers your call when you dial the number on the back of a product that you just purchased when you need assistance with something. The people who answer these phones can often be very useful to the customer and provide them with the information that they need. It is often the first place where distraught customers turn.

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Allanden
Posts: 19
Joined: Fri Jan 21, 2011 1:55 pm

Call center service

Postby Allanden » Mon Jan 09, 2012 11:54 am

CTI also enable the computers to make calls to contacts mechanically, and also route calls from callers to receivers in an inbound call center. With the help of CTI, the technical support services are also able to allow greeting and transmission of FAX and Internet phone calls. Other facial appearance that the CTI system offers call Center Company include call forward, email, caller ID, teleconferencing and voicemail.

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