Technology Integration in Call Centres

Discussion about all the available PBX in Market .Their cost and features etc

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Technology Integration in Call Centres

Postby (admin... » Fri Nov 19, 2004 9:12 am

Our resent research shows that (depending on which country you are in) system integration will consume between 20-50% of your technology budget in the next 12 months. What’s happening in your call centre?

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