DIALER MANAGEMENT THEORY!! Good Sales = OPS*Dialer^2

Forum for issues related to Predictive Dialers. Topics include advice and recommendations on providers, past experiences, payment issues, and discussion of other services required to sell/Purchase Predictive Dialer

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Amol Hattiholi

DIALER MANAGEMENT THEORY!! Good Sales = OPS*Dialer^2

Postby Amol Hattiholi » Wed Nov 03, 2004 10:25 am

Hi All,
My name is Amol and I was working as a Sup for over a year before I was moved to managing our organization's Davox dialer across campaigns.Like you guys all know a good dialing strategy and effective lead list utilisation can make or break a Outbound Sales Campaign which I learnt in my stint as a Sup (You learn these things when Sales keep going up and down, Hard Way I learnt it). I was wondering if anyone has notes on best practices and tools and templates for tracking effective dialer strategy. I have some of my own which I could share someone for enlightenment on this theory which seems to be more mind boggling in terms of direct impact on revenues than the algorithm on the dialer itself.

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