Predictive dialling

Forum for issues related to Predictive Dialers. Topics include advice and recommendations on providers, past experiences, payment issues, and discussion of other services required to sell/Purchase Predictive Dialer

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Marianne Marrou

Predictive dialling

Postby Marianne Marrou » Sat Oct 30, 2004 12:47 pm

If you turn on Answering machine detection, all diallers have a delay. Most even have a noticable delay even without it.
Maybe you should look at a preview dialer. No, I'm not a sales person. I'm not sure who even sells one.
I've built my own preview dialer for my company using VB, SQL and CTI functions. The reaction of the people we call is much better than when we use our predictive dialer. We save the predictive dialer for surveys and announcements, and stick to the preview dialer for high touch situations.
Also on a predictive dialer, you will always have a drop % or you will have to run it on a 1-1 ratio which is the same as running a preview dialer.

Best of Luck!
Marianne

sekhar

samll calrification

Postby sekhar » Mon Jun 20, 2005 11:31 am

could u pls explain me how u implemented the line ratio in ur preview dialer ,Waiting for ur reply.I need it very urgently,
my id is cnvrs@rediffmail.com


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