Dialer Procedure

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Sam

Dialer Procedure

Postby Sam » Fri Oct 29, 2004 11:04 am

hoping someone can help me with the following question:

When loading in data for a campaign, we set our dialer to call each record sequentially. It proceeds through the data until the last record has been called and then starts over again at the first record. Obviously, sales, DNC's, bad numbers, etc. are removed from the list, but everything else remains in its original location, including answering machines and no answers and continues to be called sequentially. Is this normal procedure? Does anyone do something differnt and if so, do you mind sharing, etc?

Thank you.

Sam

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