Predictive Dialer

Forum for issues related to Predictive Dialers. Topics include advice and recommendations on providers, past experiences, payment issues, and discussion of other services required to sell/Purchase Predictive Dialer

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Joined: Tue Jul 13, 2010 8:21 am

Predictive Dialer

Postby rajchandel » Tue Jul 13, 2010 8:28 am

A Predictive Dialer automates outbound calling procedure while managing multiple campaigns and leads. With a predictive dialer, the productivity of any contact center can be increased by more than 300% over manual dialing.

Predictive Dialer has evolved as a technology of choice for outbound campaigns like telemarketing, telesales etc. Packet Shaper's DialPrix, is a comprehensive outbound customer contact product that seamlessly integrates with your existing voice and data systems. DialPrix not only automates the handling of failed calls but also offers: Campaign Development Tools, Predictive Dialing, Call Processing Facilities, Use of Cadence, Frequency & Voice Detection Algorithms, Real-Time statistics & Reporting supporting Remote (Web Based) monitoring, etc all designed to maximize agent productivity and enhance the overall efficiency of your contact center.

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