Value Creation in Call Center

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Business Opportunities

Last post by Octaviooi « Wed Jan 27, 2016 8:31 am
Replies: 10
by Priyanka » Fri Sep 03, 2004 10:26 am

10 Replies

20888 Views

Last post by Octaviooi View the latest post
Wed Jan 27, 2016 8:31 am
Call Centre experience - US

Last post by Brandongab « Thu Jan 07, 2016 3:10 am
Replies: 1
by sujata » Tue Nov 16, 2004 11:27 am

1 Replies

3156 Views

Last post by Brandongab View the latest post
Thu Jan 07, 2016 3:10 am
Envision Quality Monitoring

Last post by Stephenbet « Fri Dec 11, 2015 9:32 am
Replies: 2
by iamsam2 » Fri Nov 19, 2004 7:45 am

2 Replies

4256 Views

Last post by Stephenbet View the latest post
Fri Dec 11, 2015 9:32 am
Revolutional XRumer 12.0.12: posting on forums, blogs, soc.nets

Last post by DonnieWon « Mon Nov 30, 2015 8:04 am

by DonnieWon » Mon Nov 30, 2015 8:04 am

0 Replies

9057 Views

Last post by DonnieWon View the latest post
Mon Nov 30, 2015 8:04 am
Domestic soft dialer setup

Last post by click2dialer « Fri Oct 02, 2015 8:40 am

by click2dialer » Fri Oct 02, 2015 8:40 am

0 Replies

4564 Views

Last post by click2dialer View the latest post
Fri Oct 02, 2015 8:40 am
Career Advancement

Last post by WanWonk « Wed Sep 30, 2015 12:22 am
Replies: 1
by (TryingVeryHard) » Fri Nov 19, 2004 6:19 am

1 Replies

5009 Views

Last post by WanWonk View the latest post
Wed Sep 30, 2015 12:22 am
How do you make your center a fun place to work!

Last post by tentaclecloud « Wed Sep 23, 2015 9:56 am
Replies: 1
by CallC3nt3r » Thu Nov 18, 2004 1:45 pm

1 Replies

4598 Views

Last post by tentaclecloud View the latest post
Wed Sep 23, 2015 9:56 am
Responsibilities of Call Center Agents

Last post by tentaclecloud « Mon Sep 21, 2015 9:53 am
Replies: 2
by Harshigupta » Thu Aug 06, 2015 11:00 am

2 Replies

4852 Views

Last post by tentaclecloud View the latest post
Mon Sep 21, 2015 9:53 am
Qualities of Call Center Agent?

Last post by AnchalSharma « Tue Aug 18, 2015 8:51 am
Replies: 2
by Sakshiarora1 » Thu Aug 06, 2015 10:53 am

2 Replies

4053 Views

Last post by AnchalSharma View the latest post
Tue Aug 18, 2015 8:51 am
Call Center Outsourcing

Last post by RajeevPandey « Tue Aug 18, 2015 8:42 am
Replies: 1
by Namayasingh » Wed Aug 05, 2015 11:35 am

1 Replies

3574 Views

Last post by RajeevPandey View the latest post
Tue Aug 18, 2015 8:42 am
Scoring Metrics

Last post by ShoryaMittal « Mon Aug 17, 2015 11:35 am
Replies: 1
by SmitBhardwaj » Wed Aug 05, 2015 12:55 pm

1 Replies

2277 Views

Last post by ShoryaMittal View the latest post
Mon Aug 17, 2015 11:35 am
Repeated call

Last post by ShoryaMittal « Mon Aug 17, 2015 11:31 am
Replies: 1
by TarunSharma » Wed Aug 05, 2015 12:53 pm

1 Replies

2207 Views

Last post by ShoryaMittal View the latest post
Mon Aug 17, 2015 11:31 am
Benefits of centralized call centers

Last post by Intern « Wed Mar 09, 2011 1:39 am

by Intern » Wed Mar 09, 2011 1:39 am

0 Replies

2647 Views

Last post by Intern View the latest post
Wed Mar 09, 2011 1:39 am
Call Center Leadership Training and Development

Last post by gmeares « Tue Jul 20, 2010 10:09 pm

by gmeares » Tue Jul 20, 2010 10:09 pm

0 Replies

2951 Views

Last post by gmeares View the latest post
Tue Jul 20, 2010 10:09 pm
UK/US/Canada Routes @ $0.01c for Call Centers

Last post by voiptm « Sun Apr 25, 2010 12:50 pm

by voiptm » Sun Apr 25, 2010 12:50 pm

0 Replies

2830 Views

Last post by voiptm View the latest post
Sun Apr 25, 2010 12:50 pm
Future Call Centers

Last post by namrataranjan « Tue Apr 20, 2010 4:43 am
Replies: 1
by lvsubram » Wed Apr 30, 2008 12:11 pm

1 Replies

4209 Views

Last post by namrataranjan View the latest post
Tue Apr 20, 2010 4:43 am
Call for Benchmarking study participants!

Last post by CenterservePenguin « Mon Jun 08, 2009 11:12 pm

by CenterservePenguin » Mon Jun 08, 2009 11:12 pm

0 Replies

2477 Views

Last post by CenterservePenguin View the latest post
Mon Jun 08, 2009 11:12 pm
Suggestions on hiring management

Last post by RichardBlank « Tue Oct 09, 2007 5:49 pm

by RichardBlank » Tue Oct 09, 2007 5:49 pm

0 Replies

2959 Views

Last post by RichardBlank View the latest post
Tue Oct 09, 2007 5:49 pm
Quantifying Quality in call centers

Last post by samar « Fri Oct 05, 2007 9:57 pm
Replies: 1
by Saeed Qadri » Thu Nov 04, 2004 9:26 am

1 Replies

4495 Views

Last post by samar View the latest post
Fri Oct 05, 2007 9:57 pm
Care to give my employee scheduler a spin?

Last post by Sporkman « Sun Sep 09, 2007 7:52 pm

by Sporkman » Sun Sep 09, 2007 7:52 pm

0 Replies

2923 Views

Last post by Sporkman View the latest post
Sun Sep 09, 2007 7:52 pm
Call Center index: Abandone Rate or Speed of Answer?

Last post by Enniemye « Mon Feb 12, 2007 7:19 am
Replies: 14
by Robert » Sat Nov 01, 2003 1:09 am

14 Replies

27718 Views

Last post by Enniemye View the latest post
Mon Feb 12, 2007 7:19 am
Renting a seat in Cebu (Philippines)

Last post by primuz « Mon Oct 23, 2006 8:51 pm

by primuz » Mon Oct 23, 2006 8:51 pm

0 Replies

3313 Views

Last post by primuz View the latest post
Mon Oct 23, 2006 8:51 pm
Comprehensive Voice and Culture Training

Last post by sundar « Mon Apr 10, 2006 5:09 am
Replies: 1
by Elizabeth Calabrese » Tue Nov 16, 2004 7:35 am

1 Replies

4181 Views

Last post by sundar View the latest post
Mon Apr 10, 2006 5:09 am
Training Room Decor

Last post by Guest « Tue Dec 20, 2005 11:18 am
Replies: 1
by Rakshanda » Thu Oct 28, 2004 7:08 am

1 Replies

3823 Views

Last post by Guest View the latest post
Tue Dec 20, 2005 11:18 am
*U.S. TOLL FREE SERVICE DELIVERED TO CALL CENTERS WORLDWIDE*

Last post by Guest « Fri Nov 04, 2005 3:33 pm
Replies: 1
by **US TOLL FREE SERVICE** » Tue Dec 14, 2004 10:15 pm

1 Replies

4397 Views

Last post by Guest View the latest post
Fri Nov 04, 2005 3:33 pm
Takeover - JV ITES facilities in India, Ireland, Phillipine

Last post by megs « Wed Dec 01, 2004 5:28 pm

by megs » Wed Dec 01, 2004 5:28 pm

0 Replies

3327 Views

Last post by megs View the latest post
Wed Dec 01, 2004 5:28 pm
Six Sigma

Last post by Pushkar Vaidya « Fri Nov 19, 2004 9:46 am

by Pushkar Vaidya » Fri Nov 19, 2004 9:46 am

0 Replies

3504 Views

Last post by Pushkar Vaidya View the latest post
Fri Nov 19, 2004 9:46 am
Envision Quality Monitoring

Last post by iamsam2 « Fri Nov 19, 2004 7:50 am

by iamsam2 » Fri Nov 19, 2004 7:50 am

0 Replies

3282 Views

Last post by iamsam2 View the latest post
Fri Nov 19, 2004 7:50 am
Communications roles

Last post by (lorial) « Fri Nov 19, 2004 6:24 am

by (lorial) » Fri Nov 19, 2004 6:24 am

0 Replies

3231 Views

Last post by (lorial) View the latest post
Fri Nov 19, 2004 6:24 am
Callcentres in Malaysia

Last post by (darcy163) « Fri Nov 19, 2004 4:40 am

by (darcy163) » Fri Nov 19, 2004 4:40 am

0 Replies

3252 Views

Last post by (darcy163) View the latest post
Fri Nov 19, 2004 4:40 am
Training and Quality staffing

Last post by Susan Van Asten « Thu Nov 18, 2004 2:17 pm

by Susan Van Asten » Thu Nov 18, 2004 2:17 pm

0 Replies

3162 Views

Last post by Susan Van Asten View the latest post
Thu Nov 18, 2004 2:17 pm
Envision Quality Monitoring

Last post by iamsam2 « Thu Nov 18, 2004 2:16 pm

by iamsam2 » Thu Nov 18, 2004 2:16 pm

0 Replies

3045 Views

Last post by iamsam2 View the latest post
Thu Nov 18, 2004 2:16 pm
Industry Standard

Last post by Cirep10 « Thu Nov 18, 2004 2:05 pm

by Cirep10 » Thu Nov 18, 2004 2:05 pm

0 Replies

3163 Views

Last post by Cirep10 View the latest post
Thu Nov 18, 2004 2:05 pm
Skill Changes in Avaya CMS V12

Last post by Analyst « Thu Nov 18, 2004 2:00 pm

by Analyst » Thu Nov 18, 2004 2:00 pm

0 Replies

3410 Views

Last post by Analyst View the latest post
Thu Nov 18, 2004 2:00 pm
Need ideas for contest

Last post by pccc « Thu Nov 18, 2004 1:57 pm

by pccc » Thu Nov 18, 2004 1:57 pm

0 Replies

3226 Views

Last post by pccc View the latest post
Thu Nov 18, 2004 1:57 pm
training reports/documents

Last post by veda « Thu Nov 18, 2004 1:49 pm

by veda » Thu Nov 18, 2004 1:49 pm

0 Replies

3091 Views

Last post by veda View the latest post
Thu Nov 18, 2004 1:49 pm
operations questions

Last post by comman « Thu Nov 18, 2004 1:47 pm

by comman » Thu Nov 18, 2004 1:47 pm

0 Replies

2851 Views

Last post by comman View the latest post
Thu Nov 18, 2004 1:47 pm
Gos

Last post by n_megha « Thu Nov 18, 2004 1:46 pm

by n_megha » Thu Nov 18, 2004 1:46 pm

0 Replies

3448 Views

Last post by n_megha View the latest post
Thu Nov 18, 2004 1:46 pm
Utilization

Last post by forc3d « Thu Nov 18, 2004 1:43 pm

by forc3d » Thu Nov 18, 2004 1:43 pm

0 Replies

2791 Views

Last post by forc3d View the latest post
Thu Nov 18, 2004 1:43 pm
Industry Standards for Outbound/Inbound Calls

Last post by inov8ive « Thu Nov 18, 2004 1:35 pm

by inov8ive » Thu Nov 18, 2004 1:35 pm

0 Replies

2925 Views

Last post by inov8ive View the latest post
Thu Nov 18, 2004 1:35 pm
Top Leading Call Center Companies Now Hiring!

Last post by Ann « Thu Nov 18, 2004 10:12 am

by Ann » Thu Nov 18, 2004 10:12 am

0 Replies

3176 Views

Last post by Ann View the latest post
Thu Nov 18, 2004 10:12 am
seeking partner in setting up a call center training institu

Last post by rao g « Wed Nov 17, 2004 1:52 pm

by rao g » Wed Nov 17, 2004 1:52 pm

0 Replies

3149 Views

Last post by rao g View the latest post
Wed Nov 17, 2004 1:52 pm
Medical HealthDiscount Card Program

Last post by udayasankar douraisankar « Wed Nov 17, 2004 1:40 pm

by udayasankar douraisankar » Wed Nov 17, 2004 1:40 pm

0 Replies

2790 Views

Last post by udayasankar douraisankar View the latest post
Wed Nov 17, 2004 1:40 pm
BUSINESS PRODUCTIVITY DOWN AS MAJORITY REPORT STRESS

Last post by Nicole « Wed Nov 17, 2004 1:25 pm

by Nicole » Wed Nov 17, 2004 1:25 pm

0 Replies

4481 Views

Last post by Nicole View the latest post
Wed Nov 17, 2004 1:25 pm
GREAT PROGRAM, LOTS OF GROWTH

Last post by Jeff Clark « Wed Nov 17, 2004 1:03 pm

by Jeff Clark » Wed Nov 17, 2004 1:03 pm

0 Replies

2999 Views

Last post by Jeff Clark View the latest post
Wed Nov 17, 2004 1:03 pm
We can assist increase the R.O.I in your Outbound Call cente

Last post by Rajshekar N « Wed Nov 17, 2004 9:54 am

by Rajshekar N » Wed Nov 17, 2004 9:54 am

0 Replies

3127 Views

Last post by Rajshekar N View the latest post
Wed Nov 17, 2004 9:54 am
GREAT PROGRAM, LOTS OF GROWTH

Last post by Jeff Clark « Wed Nov 17, 2004 9:10 am

by Jeff Clark » Wed Nov 17, 2004 9:10 am

0 Replies

3183 Views

Last post by Jeff Clark View the latest post
Wed Nov 17, 2004 9:10 am
future of call centers in India

Last post by bharat chawla « Tue Nov 16, 2004 9:34 am

by bharat chawla » Tue Nov 16, 2004 9:34 am

0 Replies

2867 Views

Last post by bharat chawla View the latest post
Tue Nov 16, 2004 9:34 am
Thank You !!! - How can we make our services EvenBetter?

Last post by Raj K « Tue Nov 16, 2004 9:30 am

by Raj K » Tue Nov 16, 2004 9:30 am

0 Replies

2759 Views

Last post by Raj K View the latest post
Tue Nov 16, 2004 9:30 am
Thank You !!! - How can we make our services EvenBetter?

Last post by Raj K « Tue Nov 16, 2004 8:53 am

by Raj K » Tue Nov 16, 2004 8:53 am

0 Replies

2720 Views

Last post by Raj K View the latest post
Tue Nov 16, 2004 8:53 am

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