Call Center Forum

End2endConsultant · Joined: 29 Jun 2008 Posts: 13 Location: New Delhi

Hello forum members,

As you realize outsourcing is not very popular in countries like US, UK and others.
Many companies do not want to outsource their campaigns to India because of maybe their bad past experience or after hearing stories about terrible experience of outsourcing from others.
Well, I thought of maybe making a checklist which could educate people about how to outsource their process beneficially.
With the same spirit, I have tried my hand with articles. I am not an author, still I tried my level best to pen down my experience.

I would request you all to view the article, read it and suggest me what all can be added and how this article can be made even better.

I would request all forum members to provide me feedback about the article through email.

Please do not submit replies here, specially the criticism. Smile

Here is the link to the article:
http://ezinearticles.com/?Think-Outsourcing-and-Succeed&id=1304926

Thanks!
Vishal Verma
CEO
End2End Consultant
vishal at end2endconsultant dot com