Call Center Forum Discuss Outsourcing here!    FAQ   Search   Memberlist   Usergroups   Register  Need Checklist          Call Center Forum Forum Index -> CTI Solution View previous topic :: View next topic   Author Message Aju Kuriakose Guest Posted: Sat Oct 30, 2004 7:57 am    Post subject: Need Checklist Hi All, We have finally appointed a consultant to do the study & desgin of our call center. But we wanted to be sure that we am not given any surprises. Do any of you have any kinds of guides, checklist etc to ensure that we have all the required systems and information in place before we go live with the implementation of the system. Thanks in advance Back to top Display posts from previous: All Posts1 Day7 Days2 Weeks1 Month3 Months6 Months1 Year Oldest FirstNewest First         Call Center Forum Forum Index -> CTI Solution All times are GMT Page 1 of 1   Jump to: Select a forum Call Centre Services----------------Telemarketing ServicesOutbound Call CentreInbound Call CentreLead GenerationCustomer Service Call CentrePhone SalesTelesales BPO----------------Data Related BPO ProjectsAccounting/Billing ProjectsMedical Transcription Call Center Software----------------Business Intelligence /Data MiningSales Force AutomationKnowledge Management Solution Web Enabled Call Center----------------Chat SolutionE-Mail Management Solution Voice Enabled Call Center----------------IVR SoftwarePredictive DialerCTI Solution Call Center Hardware----------------EPABX Call Center Manager's Forum----------------Value Creation in Call CenterSingle Call ResolveHR Policies in Call CenterBuilding Customer Satisfaction and Loyalty General----------------Know About Me  You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum Call Center Directory Powered by phpBB © 2001, 2005 phpBB Group

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