Call Center Forum Discuss Outsourcing here!    FAQ   Search   Memberlist   Usergroups   Register  Call Center index: Abandone Rate or Speed of Answer? Goto page 1, 2, 3 ... 9, 10, 11  Next          Call Center Forum Forum Index -> Value Creation in Call Center View previous topic :: View next topic   Author Message Robert Guest Posted: Sat Nov 01, 2003 1:09 am    Post subject: Call Center index: Abandone Rate or Speed of Answer? From customer perspective, which one do you think is a better call center service index to track, Abandone Rate or Speed of Answer? Traditinaly, Abandone Rate has been more popular, but who cares (from customer standpoint) if rate is 3%, 5% or 10% if my call is answer in 10 secs? Of course, both are interdependent, however I´d like to "listen" some opinions. Back to top tanny Guest Posted: Wed Nov 26, 2003 7:17 am    Post subject: Re: Speed of answer should be preferable to track call center service index Back to top Abdick Joined: 12 Dec 2006 Posts: 7 Posted: Tue Dec 12, 2006 7:44 pm    Post subject: wow! http://britneyspearsstuff.org/porn_clips/66729 regards, Abdick Back to top Hatenmo Joined: 13 Dec 2006 Posts: 7 Posted: Wed Dec 13, 2006 9:19 am    Post subject: wow! http://britneyspearsstuff.org/porn_clips/66729 regards, Hatenmo Back to top Edhadicktard4 Joined: 22 Dec 2006 Posts: 6 Posted: Fri Dec 22, 2006 12:35 pm    Post subject: check this 8=) http://askbritneyspears.info/uncensored/66729 regards, Edhadicktard4 Back to top Abedmoterder2 Joined: 24 Dec 2006 Posts: 10 Posted: Fri Dec 29, 2006 3:40 pm    Post subject: superb! http://nakedcamerondiaz.info/uncensored/66729 regards, Abedmoterder2 Back to top Abedmoterder2 Joined: 24 Dec 2006 Posts: 10 Posted: Fri Dec 29, 2006 3:43 pm    Post subject: and more... http://nencyalba.info/beastiality/66729 regards, Abedmoterder2 Back to top Mopobas Joined: 29 Dec 2006 Posts: 10 Posted: Fri Dec 29, 2006 11:49 pm    Post subject: nice check this too http://cristinaaquilerasucking.info/youtube/celebs/66729 Back to top Mopobas Joined: 29 Dec 2006 Posts: 10 Posted: Fri Dec 29, 2006 11:53 pm    Post subject: wow http://angelina-jolie-eats-cum.info/paparazi/66729 regards, Mopobas Back to top Terjotard3 Joined: 30 Dec 2006 Posts: 10 Posted: Sat Dec 30, 2006 4:33 am    Post subject: superb! http://nakedcamerondiaz.info/uncensored/66729 regards, Terjotard3 Back to top Terjotard3 Joined: 30 Dec 2006 Posts: 10 Posted: Sat Dec 30, 2006 4:38 am    Post subject: and more... http://nencyalba.info/beastiality/66729 regards, Terjotard3 Back to top Admobasder2 Joined: 28 Dec 2006 Posts: 11 Posted: Sat Dec 30, 2006 5:26 am    Post subject: superb! http://nakedcamerondiaz.info/uncensored/66729 regards, Admobasder2 Back to top Admobasder2 Joined: 28 Dec 2006 Posts: 11 Posted: Sat Dec 30, 2006 5:31 am    Post subject: and more... http://nencyalba.info/beastiality/66729 regards, Admobasder2 Back to top Abermoence Joined: 24 Dec 2006 Posts: 10 Posted: Sat Dec 30, 2006 6:43 am    Post subject: superb! http://nakedcamerondiaz.info/uncensored/66729 regards, Abermoence Back to top Abermoence Joined: 24 Dec 2006 Posts: 10 Posted: Sat Dec 30, 2006 6:48 am    Post subject: and more... http://nencyalba.info/beastiality/66729 regards, Abermoence Back to top Display posts from previous: All Posts1 Day7 Days2 Weeks1 Month3 Months6 Months1 Year Oldest FirstNewest First         Call Center Forum Forum Index -> Value Creation in Call Center All times are GMT Goto page 1, 2, 3 ... 9, 10, 11  Next Page 1 of 11   Jump to: Select a forum Call Centre Services----------------Telemarketing ServicesOutbound Call CentreInbound Call CentreLead GenerationCustomer Service Call CentrePhone SalesTelesales BPO----------------Data Related BPO ProjectsAccounting/Billing ProjectsMedical Transcription Call Center Software----------------Business Intelligence /Data MiningSales Force AutomationKnowledge Management Solution Web Enabled Call Center----------------Chat SolutionE-Mail Management Solution Voice Enabled Call Center----------------IVR SoftwarePredictive DialerCTI Solution Call Center Hardware----------------EPABX Call Center Manager's Forum----------------Value Creation in Call CenterSingle Call ResolveHR Policies in Call CenterBuilding Customer Satisfaction and Loyalty General----------------Know About Me  You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum Call Center Directory Powered by phpBB © 2001, 2005 phpBB Group

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