Call Center Forum

Jyotitiwari · Joined: 18 Feb 2007 Posts: 4 Location: Ahmedabad

HI,

Call Center Software and Predictive Dialer Solutions

13,000 for 10 seats
12.5k for 25
12,000 for 30
11,000 for 50 seats
10,000 for 100 seats
We can provide u complete call center solutions according to ur needs.
We can also provide u references of 4,500 seaters set all over.
We can give u process + setup that is from scracth to end.

INTRO ABOUT OUR Setup solutions:

We provide the best predicitive dialers ranging from 16,24,32,48 and 100 seater above. Our rate starts from Rs 13,000/- per seat. Price may differ depening on market prices. Our price ranges from 12.5k to 20k per seat depding upon the seaters

It is a scalable and pluggable communication platform, incorporating Predictive Dialing, IVR, ACD, Digital Call Recording, VoIP, Hosting and Analytics for designing and managing today's modern call centers with a seamlessly integrated solution. We also provid HOSTED SOLUTIONS at rate of 2,000 per seat.

References : We can show u references of our setup done in across the globe with 4,500 seaters covering 110 centers and more.

Benefits of Our Solution

Flexibility & Compatibility
Stable Services
Reliable Support
Feature Rich, Cutting-edge Software

Features Include:

1)Predictive Dialing
2)Advanced Call Detection
3)Web Based Administration/Remote Administration
4)Multi Campaign Support
5)Call Transfer
6)Call Conferencing
7)Monitoring/Barging
8)Voice Logger -Periodic/Random Recording Option
9)Real Time Statistics
10)Historical Reporting
i)Agent Report
ii)Campaign Report
iii)Server Report
iv)Disposition Report
11)Automatic Time Zone Call Control
12)Advanced Lead Churning Options And Recycling Option
13)Database Shuffling
14)Rechurning of Database
15)Call Back
16)Auto Transfer of Drop Calls to A.M.
17)Adjustable Pacing Rate
18)Campaign Configuration Through GUI Mode
19)Lead Insertion Through CSV or TXT File Format
20)User Levels And Permission
21)Load Distribution
22)Remote Monitoring
23)DNC Support
24)Customizable Dispositions
25)Blended Solution
26)Script Generator
27)ACD
28)IVR
29)Inbounds and many more.........

Basic Requirement:
1) Server (Xeon Based Processor)
2) Networked Client Pc's with server
3) Bandwidth
4) Suitable Infrastucture
5) Voip Gateway (with no. of ports same as that of agents)
6)Voice and Data network
7)Headsets with Dialpad or phones as per your requirement.
8)DialEdge (The Predictive Dialer) software that we will be providing you

Gurantee: If the dialer is not functioning properly *(Except for the reasons of hardware failure or bandwidth problem or any other problem at callcenters end), then the complete amount paid as per the purchase order will be refunded.

For current rates of the dialer software do mail to karan@egenxsolutions.com

We will be calling u for ur feedback, so kindly show ur interest in our proposal for the Call center setup.
Kindly give ur contact number to contact number to contact u for the callcenter setup

Kind Regards
Karan
http://www.egenxsolutions.com

sujith25 · Joined: 16 Aug 2007 Posts: 7 Location: Hyderabad

Hi Call centers looking for Predictive Dialer,

We provide very economical and efficient predictive dialers with Support.

Predictive dialer

Answering machine detection
Disconnected number detection
Fax machine detection
Network Congestion detection
Busy detection
No Answer detection

Multiple campaigns possible
Auto manual Call recording
Several call channels
campaign statistics report
Agents performance report
Campaign filters (filter to selected leads for dialing)
Web-Based Administration
Web-Based Agent CRM
Leads Data Import from CSV
Do Not Call Lists Management
Closer verification (sale verification by supervisor)
Agent screen monitoring
Per campaign Outgoing Trunks (IAX SIP)
Easy disposition of the call (disposition is saved for future use)
Easy to change from one VOIP minutes provider to another provider

Please Note: This Dialer can be configurable for your requirements.

Further more clarifications pls mail me at sujith@icorei.com
Call me on 91 9963990303