Aju Kuriakose Guest
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Posted: Fri Nov 19, 2004 9:55 am Post subject: Need Checklist |
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Hi All,
We have finally appointed a consultant to do the study & desgin of our call center. But we wanted to be sure that we am not given any surprises. Do any of you have any kinds of guides, checklist etc to ensure that we have all the required systems and information in place before we go live with the implementation of the system.
Thanks in advance |
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