Call Center Forum

Pat Portman · Guest

Can anyone recommend a web chat support system they are using? This would be like a virtual call center but with web chatting instead. We are considering this for a support center of ours.

Thank you,
Pat Portman

AA Call Center · Joined: 09 Apr 2007 Posts: 9 Location: Anywhere

[quote="Pat Portman"]Can anyone recommend a web chat support system they are using? This would be like a virtual call center but with web chatting instead. We are considering this for a support center of ours.

Thank you,
Pat Portman[/quote]

I have a virtual call center that mans webchat support for different companies. If you're interested, please let me know.

HMS-Virtual
415.513.1088
globalhomeshoring@gmail.com

GlobalResponse · Joined: 19 Nov 2007 Posts: 4 Location: Florida

Hi there!

You can check out this link

http://support.talisma.com/login.asp

Chucky · Joined: 13 Aug 2008 Posts: 1

could anyone help me have a better script in sales. i need to keep my job. i have mouths to feed. im serious.

Vineet Mishra · Joined: 07 Nov 2008 Posts: 0

[quote="Pat Portman"]Can anyone recommend a web chat support system they are using? This would be like a virtual call center but with web chatting instead. We are considering this for a support center of ours.

Thank you,
Pat Portman[/quote]

Hi,

We have launched new web service as WEBSITE RECEPTIONIST (Live Chat Support)@ $ 24.95/Month. No mattar in which part of the world you are.

[b]All software provided - Free Of Cost. NO HIDDEN COST[/b]

**Live customer service support on your website.

**A human operator to handle on-line visitors inquires of your product & services.

Your Benefits:

*Increased on-line conversions and customer acquisitions with real-time assistance.

*Market promotions and discounts directly to on-line visitors through Proactive Chat.

*Reduce shifting of indirect customers to other brands.

*Increased customer satisfaction levels through convenient customer service.

*A New department with Employees without any hassles of hiring & training, in NO COST.

What We Do:

1.Our web chat service works to answer questions, provide instant on-line support, and increase contact information for better customer tracking! Did you know that 75% of all visitors & shoppers abandon website before knowing about all product & services?

2.Our Live web receptionist service will turn your web site into a selling powerhouse!

3.We provide all the instructions, your web designer needs to puts our code on your pages. Then we ask you a few questions about how you would like your LIVE RECEPTIONIST to work, and within 24 hours it is all up and running.

4.Our all operators are from IT & Customer Service background, so we know and understand how to handle on-line customer enquiries and converting them into sales.

5.We also provide complete Off-Line services, which includes off-line visitor tracking and direct message system.

Lets See How It Works:

#When your visitor clicks on our button, a chat session with our operator begins. We'll answer your visitor's questions and will even collect your visitor's contact information and forward it to you for follow up.

#Our operators are notified every time a visitor comes to your web site, and we can see exactly what page they are visiting and how long they have been on that page. Our operators will be proactively inviting all visitors,they will introduce your product & services, supply all information you'd like to provide, take them to your specials page,answer all type of questions,collect all required information from them and will do all possible attempts to convert your enquiries into sales.

#We will forward you chat transcript as soon as we complete the chat with your prospects, so that you can see what happened during the conversation. You can fine tune the answers you'd like us to give, or tell us which features you'd like us to emphasize in future contacts. Also you will learn exactly what your visitors are looking for when they come to your web site.

Contact :
websitereceptionist@gmail.com
http://support.medma.net/

Click Here For Live DEMO:
http://medma.net/projects/livehelp/livehelp.php?department=1&serversession=1&pingtimes=15

Vineet Mishra · Joined: 07 Nov 2008 Posts: 0

[quote="Pat Portman"]Can anyone recommend a web chat support system they are using? This would be like a virtual call center but with web chatting instead. We are considering this for a support center of ours.

Thank you,
Pat Portman[/quote]

Hi,

We have launched new web service as WEBSITE RECEPTIONIST (Live Chat Support)@ $ 24.95/Month. No mattar in which part of the world you are.

[b]All software provided - Free Of Cost. NO HIDDEN COST[/b]

**Live customer service support on your website.

**A human operator to handle on-line visitors inquires of your product & services.

Your Benefits:

*Increased on-line conversions and customer acquisitions with real-time assistance.

*Market promotions and discounts directly to on-line visitors through Proactive Chat.

*Reduce shifting of indirect customers to other brands.

*Increased customer satisfaction levels through convenient customer service.

*A New department with Employees without any hassles of hiring & training, in NO COST.

What We Do:

1.Our web chat service works to answer questions, provide instant on-line support, and increase contact information for better customer tracking! Did you know that 75% of all visitors & shoppers abandon website before knowing about all product & services?

2.Our Live web receptionist service will turn your web site into a selling powerhouse!

3.We provide all the instructions, your web designer needs to puts our code on your pages. Then we ask you a few questions about how you would like your LIVE RECEPTIONIST to work, and within 24 hours it is all up and running.

4.Our all operators are from IT & Customer Service background, so we know and understand how to handle on-line customer enquiries and converting them into sales.

5.We also provide complete Off-Line services, which includes off-line visitor tracking and direct message system.

Lets See How It Works:

#When your visitor clicks on our button, a chat session with our operator begins. We'll answer your visitor's questions and will even collect your visitor's contact information and forward it to you for follow up.

#Our operators are notified every time a visitor comes to your web site, and we can see exactly what page they are visiting and how long they have been on that page. Our operators will be proactively inviting all visitors,they will introduce your product & services, supply all information you'd like to provide, take them to your specials page,answer all type of questions,collect all required information from them and will do all possible attempts to convert your enquiries into sales.

#We will forward you chat transcript as soon as we complete the chat with your prospects, so that you can see what happened during the conversation. You can fine tune the answers you'd like us to give, or tell us which features you'd like us to emphasize in future contacts. Also you will learn exactly what your visitors are looking for when they come to your web site.

Medma Infomatix P Ltd

+1-206-203-5246
+91-9792055874

Vineet Mishra · Joined: 07 Nov 2008 Posts: 0

[quote="Pat Portman"]Can anyone recommend a web chat support system they are using? This would be like a virtual call center but with web chatting instead. We are considering this for a support center of ours.

Thank you,
Pat Portman[/quote]

Hi,

We have launched new web service as WEBSITE RECEPTIONIST (Live Chat Support)@ $ 24.95/Month. No mattar in which part of the world you are.

[b]All software provided - Free Of Cost. NO HIDDEN COST[/b]

**Live customer service support on your website.

**A human operator to handle on-line visitors inquires of your product & services.

Your Benefits:

*Increased on-line conversions and customer acquisitions with real-time assistance.

*Market promotions and discounts directly to on-line visitors through Proactive Chat.

*Reduce shifting of indirect customers to other brands.

*Increased customer satisfaction levels through convenient customer service.

*A New department with Employees without any hassles of hiring & training, in NO COST.

Medma Infomatix P Ltd

+1-206-203-5246
+91-9792055874