Call Center Forum Discuss Outsourcing here!    FAQ   Search   Memberlist   Usergroups   Register  Web based Customer Care centre          Call Center Forum Forum Index -> E-Mail Management Solution View previous topic :: View next topic   Author Message Kaushik Ganguli Guest Posted: Wed Nov 10, 2004 1:02 pm    Post subject: Web based Customer Care centre Hi I am kaushik from kolkata, India. I have studied a lot of posts in this forum and others about setting up of call center. There are switch based, server based call centers and also there are also web based customer care centers. Am I right? If yes, can anybody tell me the cost of setting-up a web based center and what is the viability and prospects? I am serious about it, only serious people reply. If we can get it started, I am sure both uf us will gain. Back to top Display posts from previous: All Posts1 Day7 Days2 Weeks1 Month3 Months6 Months1 Year Oldest FirstNewest First         Call Center Forum Forum Index -> E-Mail Management Solution All times are GMT Page 1 of 1   Jump to: Select a forum Call Centre Services----------------Telemarketing ServicesOutbound Call CentreInbound Call CentreLead GenerationCustomer Service Call CentrePhone SalesTelesales BPO----------------Data Related BPO ProjectsAccounting/Billing ProjectsMedical Transcription Call Center Software----------------Business Intelligence /Data MiningSales Force AutomationKnowledge Management Solution Web Enabled Call Center----------------Chat SolutionE-Mail Management Solution Voice Enabled Call Center----------------IVR SoftwarePredictive DialerCTI Solution Call Center Hardware----------------EPABX Call Center Manager's Forum----------------Value Creation in Call CenterSingle Call ResolveHR Policies in Call CenterBuilding Customer Satisfaction and Loyalty General----------------Know About Me  You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum Call Center Directory Powered by phpBB © 2001, 2005 phpBB Group

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