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Kusum
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PostPosted: Tue Nov 09, 2004 10:21 am    Post subject: Call Center Managers Reply with quote

Hi, I wanted to know mor3e about the new and interesting site where one can easily learn about the basics of call center manager's role and responsibilities. Thanks. Kusum.
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PostPosted: Mon Sep 19, 2005 9:16 am    Post subject: Reply with quote

Dear Kusum:

Hope this is not so late.

I just established an new site www.callcentersavvy.com which includes a lot of information about the call center establishment, call center management, call center operation, etc.etc.

The issue you mentioned will be a part of this site. Just click www.callcentersavvy.com/call-center-people-management.html I am sure you will find very soon.

Hope I could help!
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