| View previous topic :: View next topic |
| Author |
Message |
Lorne Taylor
Guest
|
 Posted: Fri Nov 05, 2004 10:24 am Post subject: Chat customer service |
 |
|
| I am looking for as much information as possible on Chat as a customer service alternative. I am responsilbe for call centre activities for a start-up Internet company and would like to know more about Chat customer service...Is it more efficient than the telephone etc... |
|
| Back to top |
|
 |
Prelude
Guest
|
| Posted: Tue Nov 16, 2004 7:31 pm Post subject: |
|
|
Voice is obviously more effective than chat... But it also depends on the business type.. If something requires a customer to be online.. chat support would be the best option..dont expect a customer to call and get the confirmation.. they mostly want it instantaneous answer for their queries which is chat.. A combination of chat and voice support is the best thing...
If you need any more help.. please get in touch with me.. preludeindia@indiatimes.com
I am working for a TOP Call Center providing Email,Chat and Voice Support Solutions. We have centers in India and Canada.
Regards, |
|
| Back to top |
|
|
Jignesh Thakkar
Joined: 27 Oct 2004
Posts: 43
|
| Posted: Wed Nov 17, 2004 7:00 am Post subject: in ref to your posting. |
|
|
Pls contact on jamie.lawson@rediffmail.com for furthur discussion about customer support services both voice and web based.
Thanks,
Jamie. |
|
| Back to top |
|
|
ken andy
Joined: 12 Jul 2005
Posts: 17
|
| Posted: Tue Jul 12, 2005 9:24 am Post subject: Romanian inbound CALLCENTER starting at 8 USD/hour |
|
|
Satisfied customers, partners, suppliers and employees mark the difference between business success and failure. Armed with the feedback you gain from a strong customer service initiative, you'll be able to develop the products, programs and services that will turn your satisfied customers into loyal customers.
Customized service 24 hours per day, every day of the year.
Live call transfer options.
Standard and Custom Screens designed specific to your needs.
Client-specific caller information.
Upsell questions built into scripts.
Web services for e-mail and real-time-chat customer care
Customer service or problem inquiry call handling |
|
| Back to top |
|
|
valar2006
Joined: 24 Jul 2005
Posts: 1
|
| Posted: Tue Aug 30, 2005 5:35 pm Post subject: |
|
|
I agree! [url=http://medica.sexushost.com/.html][color=#EFEFEF] medicine[/color][/url]
[url=http://medica.moviepost.com/.html][color=#EFEFEF]cheap online[/color][/url] [url=http://www.royalfreehost.com/amateur/medica/.html][color=#EFEFEF] picture[/color][/url]
[url=http://medica.xratedcities.com/.html][color=#EFEFEF]purchase on line[/color][/url] [url=http://medica.adultfreehosting.com/.html][color=#EFEFEF]cheapest online[/color][/url] |
|
| Back to top |
|
|
AA Call Center
Joined: 09 Apr 2007
Posts: 9
Location: Anywhere
|
| Posted: Mon Apr 09, 2007 4:19 pm Post subject: Re: Chat customer service |
|
|
[quote="Lorne Taylor"]I am looking for as much information as possible on Chat as a customer service alternative. I am responsilbe for call centre activities for a start-up Internet company and would like to know more about Chat customer service...Is it more efficient than the telephone etc...[/quote]
Chat support is an ultimately instrumental tool to deliver optimum customer service. I had clients with which we provide phone, email and chat support, and so far, online chat support rates as number 1 in my company due to the capability of the system to interact worldwide, making it easier for customers to get support right at the click of their mouse without having to spend on international or overseas call rates.
If you're interested to try our services, please contact me at globalhomeshoring@gmail.com
Kind regards,
Andrea
Homeshoring Management Solutions
US Phone: 415.513.1088 |
|
| Back to top |
|
|
|
FAQ
Search
Memberlist
Usergroups
Register
