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  • Telemarketing Services
    Telemarketing services make or receive large numbers of calls on a company's behalf. These services can be a cost-effective alternative to creating an in-house telemarketing group. Telemarketing services can be broken into two major categories: inbound and outbound.

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    520 Topics
    911 Posts
    Last post Legales Koks, Ampheta, Speed,…
    by DouglasEt View the latest post
    Wed Sep 28, 2016 10:25 pm
  • Inbound Call Centre
    An inbound call center is a separate office where companies will receive calls from their customers. These phones calls usually deal with problems or questions that a customer may have about an item or service that they have just purchased. Sometimes the callers are willing to be patient, while other times they are not in a good mood.

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    373 Topics
    791 Posts
    Last post fresh calling data for all ki…
    by sanjeevsharma5857 View the latest post
    Sat Sep 17, 2016 2:20 am
  • Lead Generation
    Lead generation is a way of using the technology of today to give you a great advantage over the competition. The dream of most businesspeople is to be able to have hot leads sent right to them every minute of the day. This dream can easily become a reality when you use lead generation as a business technique.

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    293 Topics
    525 Posts
    Last post Predictive Dialer Free with U…
    by prologixsystems View the latest post
    Fri Sep 23, 2016 12:02 pm
  • Customer Service Call Centre
    A customer service call center is usually the place that answers your call when you dial the number on the back of a product that you just purchased when you need assistance with something. The people who answer these phones can often be very useful to the customer and provide them with the information that they need. It is often the first place where distraught customers turn.

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    354 Topics
    750 Posts
    Last post Predictive Dialer @ INR 500 p…
    by prologixsystems View the latest post
    Tue Sep 27, 2016 5:28 am
  • Phone Sales
    Phone sales have been something that companies have used for several years. It is a good way of getting a hold of people who could represent possible sales. By getting in touch with a potential client and talking to him or her about your product over the phone, you can help the person realize why he or she should purchase from you.

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    83 Topics
    259 Posts
    Last post fresh calling data for all ki…
    by sanjeevsharma5857 View the latest post
    Sat Sep 17, 2016 2:32 am
  • Telesales
    Telesales has proven to be an excellent way to locate the leads on which businesses thrive. In order to generate leads, a business must make hundreds of phone calls to potential clients. Depending on how these clients react to an initial round of questioning, salespeople may or may not try to pursue a sale.

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    129 Topics
    227 Posts
    Last post fresh calling data for all ki…
    by sanjeevsharma5857 View the latest post
    Sat Sep 17, 2016 2:34 am
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  • Accounting/Billing Projects
    Accounting for projects within a company and between companies in an organization may require only basic cost or revenue tracking and comparative reporting (actual vs. budget). On the other hand, project accounting for external clients, especially government, defense or aerospace clients, demands much more rigorous project accounting controls and reporting
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    72 Topics
    156 Posts
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  • Medical Transcription
    Medical transcription is a method of producing one of the many vital documents that become a part of the permanent record of every patient. It does not matter if a patient is seen in a clinic or admitted to a hospital. Every physician treating the patient must document everything done in the course of treatment. Accurate record keeping is an absolute necessity for future reference and to meet the stringent requirements of insurance companies and government regulations

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    55 Topics
    126 Posts
    Last post NEW MEDICAL FORM FILLING PROJ…
    by unified View the latest post
    Thu May 26, 2016 5:38 pm
  • Chat Solution
    Forum for issues related to Web based Chat solution. Topics include advice and recommendations on providers, past experiences, payment issues, and discussion of other services required to sell/Purchase Chat solutions.

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    34 Topics
    63 Posts
    Last post Медицина
    by Seosi View the latest post
    Thu Mar 17, 2016 10:35 pm
  • E-Mail Management Solution
    Forum for issues related to e-mail Management solution. Topics include advice and recommendations on providers, past experiences, payment issues, and discussion of other services required to sell/Purchase e-mail management solutions.
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    77 Topics
    176 Posts
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  • IVR Software
    Forum for issues related to Interactive Voice Response Systems. Topics include advice and recommendations on providers, past experiences, payment issues, and discussion of other services
    required to Sell/Purchase IVR software.

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    112 Topics
    162 Posts
    Last post Predictive Dialer for domesti…
    by prologixsystems View the latest post
    Tue May 17, 2016 5:45 am
  • Predictive Dialer
    Forum for issues related to Predictive Dialers. Topics include advice and recommendations on providers, past experiences, payment issues, and discussion of other services required to sell/Purchase Predictive Dialer
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    119 Topics
    188 Posts
    Last post We are provide complete Call…
    by prologixsystems View the latest post
    Wed Jun 22, 2016 8:31 am
  • CTI Solution
    Forum for issues related to CTI. Topics include advice and recommendations on providers, past experiences, payment issues, and discussion of other services required to sell/Purchase CTI solutions.
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    35 Topics
    61 Posts
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  • EPABX
    Discussion about all the available PBX in Market .Their cost and features etc
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    121 Topics
    160 Posts
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  • Value Creation in Call Center
    Call Centers are failing because they aren’t adding value to the Business Model. What are they ways that could save call centers life and profitability.
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    184 Topics
    253 Posts
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  • Single Call Resolve
    Is it a single most important key challenge to improving Customer Satisfaction? How can you improve productivity and improve customer satisfaction by focusing on this issue
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    1 Topics
    1 Posts
    Last post First Call Resolution - Free …
    by hgroman View the latest post
    Wed Nov 03, 2010 11:51 pm
  • HR Policies in Call Center
    Increasing attrition rate is a cause of worry for all the Managers. What policies should be introduced to retain the best people?
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    2 Topics
    2 Posts
    Last post OUTBOUND AND INBOUND LEADS
    by williambpo View the latest post
    Thu Jun 16, 2011 2:46 am
  • Building Customer Satisfaction and Loyalty
    In this section, discover the building blocks for forging a strong customer foundation; one leading to highly satisfied customers and, ultimately, customer loyalty. Uncover the impact that emotions and customer behavior can have on the bottom line of your business. Also included in this section is discussion on the internal customer – employees.
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